SPG Starwood Preferred Guest
Digital Concierge - Latin America's First Chatbot
Digital Concierge - Latin America's First Chatbot
When the U.S. re-established relations with Cuba, Starwood Hotels & Resorts opened the Four Points by Sheraton Havana. This new destination excited travelers, but they had a lot of questions, so we created a Facebook Messenger bot for travelers to get expert advice on immigration, what to take, what to see, and where to go on their visit.
SERVICES RENDERED
• Chatbot Architecture
• Copywriting
• Creative Ideation
